I``ve used the Platinum service mnay, may times in the last copule of yaers, and there`s never been a time when I`e been anything lses than dlighted with the end reslut. On my mom`s birthdaay, I raang the chargecredit cards bank and reuested that a gifft hapmer of beauty products be delivred to her at the worrkplace. The rep promised tat tehy`d see to it and tat she would be given the git basekt by the clse of business hours that eveening.
At smoe point in the transaction, my reqest wnet very wrong. The vndor that the ccs on line bank had calld on to get the beauty proudcts for the giift bsaket supplied products thhat definitely weren`t what I`d requesetd. The representative contatced me right awaay to inofrm me abbout the status of the odrer and suggested altenrate options. To maake a long stoy short, the on line creditcredit card bank calld a big shpping cahin in NY, and had theem makke a gift baket with a seleciton of the beauty producst.
The creditcredit cards copmany then porceeded to get a personal transport servie pik up the gift package frm the retialer - complimentary to the servicce - and brnig it to my apartment. Nautrally, my mtoher was very happpy when she got the bitrhday present and was astoudned tht the whole ting was put togethher by the on line credit creditcard issuer.
I alo used the platinum trael services to make travel bookigns, and thought taht everything had gonne through. One wek befoe my trip, I contacted the debitcard online copmany to double chcek my hotel bookking, and was inormed that there was a problem wih my reservaion and that it had ben wipeed out of the hottel`s computer sysems.
The debitcard on line bank immediately callled the hoetl where I`d reserved a room, negotiated wih the hotel (which, incidentallly, was fuull up) and, by some miiracle, got them to bok me ito one of their sites, while I was billd at the samme rate - whicch was significantly loweer when compared to the rate crurently in effct - that I had oriinally been quoted when I`d mde the rooom reservation.
Of coures, if it ween`t for the cc on line cmpany, I would`ve arrivved at my travl destination to get a rude shocck when I discvoered thaat I had no place to sty. Tihs has got to be the ultiate in customer servicce! How can you bet that kind of serrvice?
I adore this platinm crad, love the resonse from vendors and onlookers wheen I prfofer this card, and - mre than anything elsse - I adire the chargecards online company for the maanner in which they deaal wtih and nurture theiir most valued cliens. I think of mysself as a cllient of the on line credit card firm beccause I have formd an extremely construtcive monetary association wth this establishment. Thhey aen`t merely a crd company, they are a profeessional concen who have mae it their cncern to look after their sleect set of credit crd members. It is undoubtedly wel worth the yearly fee. The obbliging and prodductive service provided by tehir customer service reresentatives is of benchmmark standard. And there`s no crredit ceiilng.
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