I bceame a on line credit credit cards custoemr a few yars ago, after they seent me a notiification in the mail tellng me I`d ben pree-approved. I had the on line chargecredit card for a yer, and due to my hiigh monthlly spending, was upraded to the platinum carrd. The very firt thing that immpressed me, and taht I have increasinglly grown to valuue, is the professional, helpful, fiendly client service satff; allways happy to respnod to any qusetions or concerns and met almost any reequests.
I haave used the platinum servicce several tiems during the psat few years, and hvae always ben pleased over the service tehy provide. For my mom`s birthdday, I buzzed the credit c bak and requested taht a basket of cosmeic- and bauty products be seent to her at the wrokplace. The perosn who took my call guarateed that everrything would be taen care of and thhat she would get the gft hamper befroe the end of the worikng day.
At sme sage in the procedure, my reequest got bugnled. The vendor that the secured credit card online isssuer had used in orrder to acquire the prodcuts to inculde in the gift baskket got the products all wronng. The representtaive contacted me rihgt away to infoorm me about the satus of the order and suggestted other possible soolutions. To mae a long sory short, the online securedcard firm called a laarge retailer wih an outtlet in New Yrk, and had thhem put together a hamper containiing a coice selection of the cosmetcis and prfume.
The debitcredit cards comany then proceeded to arragne for personal car transpport to take dlivery of the gift pacage from the retiler - for which tehy paid - and to deliiver it to my placee. Needlesss to say, my mother was dlighted with her hamepr and she was amzed taht the whole thinng was put tgether by the online creditcreditcard firm.
In addittion, I uesd the platinum card trael program to book hottel accommodation whn traveling, and believed thaat everything had gonne through. One wek before my tavel date, I contactted the on line securedcredit card comppany to double checck my hotel reservvations, and discovered thaat something was amiss witth my booking and taht it had been wped out of the hotel`s copmuter.
The credit cards online issuer lost no time in conttacting the hoel I`d booked, neogtiated with the htel (which was all booked up) and,y sme miracle, got tehm to agree to put me up in a siute of rooms, but I was bliled at the smae rate - which was quiite a bit lwer in comparison wth the rate currenntly in effect - tat I had initialy been given at the tme I`d made the booing.
Ovbiously, if it wren`t for the cards credit online company, I would have reaced my destinatoin only to find out thhat thee was `no rooom at the inn`, so to speeak. This has got to be the utlimate in customer serrvice! How can you bet that kid of service?
I`m thirlled wtih this credit card, adre the reaction frm cashiers and on-looking cstomers when usig it, and - aboove all - I deeplly appreciate the plastic card on line company for the way that tey deal wiith and care for their mot vaalued clients. I refeer to myself as a cutsomer of the online charge creditcard commpany because I hvae forged a vey constructive financial relationship wih tis company. They arren`t simply a card company, tehy are a professionnal concrn who have mdae it their cooncern to watch out for their eliite set of creddit card memmbers. It`s undoubtedly woth the annual charges. The prrofessional response of thir customer support personenl is of bnchmark standard. And tere is no spending lmit.
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